5 Important Telephonic/Online Interview Tips

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Telephonic/online interviews have become more popular than the usual walk-in interviews during the recent pandemic. A telephonic/online interview was a perfect tool to short-list candidates before calling them for a walk-in interview. However, telephonic/online interviews might be the ultimate screening process given the lockdowns and travel restrictions in place due to the COVID-19 pandemic.

This article is written to help interviewees with tips on attending a telephonic interview or telephonic interview questions. These tips may end up being the factor in acing the telephone interview.

  • Prepare in advance

After getting advance confirmation of the interview, make sure to do research on the company and review the job description given by the company. Secondly, it’s essential to prepare for the most frequently asked questions in the interview. Also, have a list of questions ready to ask the interviewer. 


Additionally, ask your family members or friends to conduct a mock interview and record it. Listening to the recording will help you figure out ‘ums,’ ‘uhs’ and ‘okays’ in your speech and also help you remove the slurry part of your speech. This practice will also help you optimize your speech volume and boost confidence during the actual interview. 

  • Get ready for the call

After getting the confirmation on an interview, double-check all the details such as date, time, and the contact person. Plan and clear the schedule around the interview date and time. The next step is to work out a spot where you will get a good reception; no one wants a call drop during an important interview. Also, choose a spot where no one will disturb you during the call and make sure the place shuts out the surrounding noise. 


Another critical aspect of a telephonic interview is the tone of your speech. Research has shown the way you speak the first few words determine the impression you will have on the recruiter. Talking with an enthusiastic tone of voice helps in making a better impression of yourself. An individual can also try walking during the interview; this will help them sound more energetic. 

  • Follow proper phone interview etiquette

Let us establish some ground rules of telephonic conduct. This will help us potentially avoid making a grave error during the telephone interview.

  • Answer the phone yourself. After answering the phone respond with your first name. This will let the recruiter know that they have reached the right person. 
  • Let the interviewer take the lead. Different interviewers have different interview styles, so be prepared to make small talk or dive into the interview directly. 
  • Do not interrupt the interviewer in between the question; listen carefully before answering.
  • Take a few seconds to think, if need be. You can also tell the interviewer if you need some seconds to evaluate your response. 
  • Keep the notes and documents in hand.

Let us make a list of few things you should keep in hand when facing a telephonic interview. Make a checklist of how your qualifications match the job description. Secondly, keep your resume handy. You can keep any document that might help you answer the question near you. Make sure that the document is easily accessible when needed.  Lastly, keep a pen and paper nearby; this can be used to write small notes and points during the meeting.

  • Do’s and Don’ts of the telephone/online interview.
    • Do use the honorifics (whichever applicable) followed by the person’s last name. Don’t use their first name unless asked.
    • Don’t smoke, chew gum, eat or drink during the interview.
    • Keep a glass of water handy. You will need the water if your throat starts feeling itchy or dry.
    • Try to give short answers to the questions. You will be asked to elaborate if the interviewer wants. Short answers will allow you to stay focused on the question and your response.
  • Thank the interviewers and follow up

After the interview, it is essential to thank the interviewers even if the interview went wrong. 


After the interview is over, go through your notes and note your mistakes during the interview. If the interview went well, you wouldn’t need to. But if the results aren’t favorable, you will need to learn from your mistakes and face a telephonic interview again.

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